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Error on app update
Posted: Mon Nov 13, 2023 9:07 pm
by aholla
Hi,
I have a strange issue. I am using ES3 to save a list of a custom type (CustomProfile).
For new users this save works fine. For existing users, when i try and save the list, i get an error.
The list has different key to the previous version. Any ideas as to what might be causing the erorr? I am using a new key to save a new list so not to interfere with any previous data that might have been saved because the 'CustomProfile' has changed a lot.
Thanks,
Adam
Re: Error on app update
Posted: Tue Nov 14, 2023 9:11 am
by Joel
Hi there,
Please could you let me know what error you are getting.
All the best,
Joel
Re: Error on app update
Posted: Wed Nov 15, 2023 6:56 pm
by aholla
Im not sure what the errror is as I cant replicate because I cant update the app as I dont have an old version.
When trying to save it would through an exception but im not sure is this is an IO error or a permissions error at the moment.
I will report back when I know more from the new logging.
Re: Error on app update
Posted: Mon Nov 27, 2023 11:22 am
by aholla
Ive got this from the Unity Dashboard (I have 1000's of these, all esizting users are getting it):
Code: Select all
ES3Writer.Merge (ES3Reader reader) (at <00000000000000000000000000000000>:0)
ES3Writer.Merge () (at <00000000000000000000000000000000>:0)
ES3Writer.Save (System.Boolean overwriteKeys) (at <00000000000000000000000000000000>:0)
ES3.Save[T] (System.String key, T value, ES3Settings settings) (at <00000000000000000000000000000000>:0)
Re: Error on app update
Posted: Mon Nov 27, 2023 11:26 am
by Joel
Hi there,
It's not possible to tell what is happening as what you've posted is the stacktrace of an error message rather than the error message itself.
All the best,
Joel
Re: Error on app update
Posted: Tue Nov 28, 2023 3:57 pm
by aholla
Code: Select all
NullReferenceException: Object reference not set to an instance of an object.
ES3Writer.Merge (ES3Reader reader) (at <00000000000000000000000000000000>:0)
Also this seems to be happening on IOS only... Butthat might just be the main audience. I have no issues of this on Android.
Re: Error on app update
Posted: Wed Nov 29, 2023 9:15 am
by Joel
As this is a generic error, and there are no line numbers for where this is happening, it's difficult to know exactly what is happening. However, the most likely cause is that the path provided is not a valid path for iOS. However, this would only throw this error in earlier versions of Easy Save.
Just to check, are you using the latest version of Easy Save?
Another cause could be that the save data contains a type which no longer exists in your project. Does the error happen when you tested it in iOS with the old save data present? If this is happening for all iOS users then it should also happen in your testing, so you should be able to do a development build where we can see the line numbers of the stack trace.
All the best,
Joel